Inside this issue
IIMC President’s Message
Grand Rapids Conference Spread
Articles
Managing With Empathy- A People Driven Approach
Is There Anything “Smart” About Smart Cities?
Life’s Not Fair; Get Use to It
The Value Of Professional Development In The Public Sector
A Day In The Life Of A United Kindgom Clerk
Deadlines
2021 IIMC Board Vacancies (Deadline: Thursday, January 14, 2021)
2021 IIMC Candidates for Vice President (Deadline: Thursday, January 14, 2021)
2021 Quill Award (Deadline: Thursday, April 1, 2021)
PEGA - Program Excellence in Governance Award (Deadline: Monday, March 15, 2021)