Candice Alvarez

First Name: 
Candice
Last Name: 
Alvarez
Title: 
City Clerk
Organization / Municipality: 
City of Lake Elsinore
State/Province/Country: 
California
Reason for Nomination: 
Candice has been a blessing to the City Clerk's Department. She is a positive influence, has brought connectivity within the departments, and is always willing and happy to help with a genuinely positive attitude and a smile. She has improved the overall morale of the Clerk's Department. Here are just a couple of ways that Candice has moved City Hall forward. She has improved the workflow and the response time for our records requests by implementing Laserfiche Forms. She has been working closely with other departments on their records management and destruction. No other clerk has been able to manage this task, but Candice has made it possible due to her great work ethic, being mindful of everyone's busy schedule, and treating everyone with respect. Candice has made the transition to our new agenda management software easy by making herself available for any issues and questions, providing training, work instructions, and working with employees on one-on-one bases to ensure they understand the software. Overall, Candice is a great person to work with and for. She is welcoming, always has a good attitude, has excellent customer service, is very knowledgeable, and is an awesome mentor. She has been successful in lifted the negative impact that was over the City Clerk's Department. Thanks to Candice we have a great working relationship with the other departments and employees no longer dread going into the Clerk’s Office.
Wednesday, May 10, 2023